Comments on: Navigating the NYS DMV site, trying to locate the credit card payment page http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/ Things you should really get into Thu, 28 Aug 2008 17:02:48 +0000 http://wordpress.org/?v=2.6.1 By: JQ http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-22336 JQ Wed, 01 Aug 2007 17:02:11 +0000 http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-22336 State websites are often terrible. I was on unemployment in Florida for a few months (2002-2003). They had an online system for claiming your weeks. It worked well enough, but they only had it online during regular business hours. If you tried to access it after 5:30, you would get an ADODB database connection error. Rather than direct you to a "sorry, we're closed for the day" page it was like they turned off the sql server that served the app. How lazy is that?! State websites are often terrible. I was on unemployment in Florida for a few months (2002-2003). They had an online system for claiming your weeks. It worked well enough, but they only had it online during regular business hours. If you tried to access it after 5:30, you would get an ADODB database connection error. Rather than direct you to a "sorry, we're closed for the day" page it was like they turned off the sql server that served the app. How lazy is that?!

]]> By: George http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-6433 George Thu, 22 Mar 2007 21:03:04 +0000 http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-6433 I’d agree with Ben, the site is… just like the State Bureaucracy itself: a big convoluted elephantic monstrosity, flailing about itself like a sperm whale in heat, ha ha! It had lots of unnecessary “if not..then” paragraphs. Haven't they heard of a FAQ or HELP link, instead of explaing all the ifs/butts right on that site? Now that would be too simple…>:] ~ That said, I must admit that I was able to complete the transaction in about 5 minutes – that beats going to the DMV office, trying to find a park & stand in line & make nice nice to the grouchy bureaucrats, ha ha. 1 glitch I encountered: after entering my ID # correctly 4 times, it kept rejecting it as “wrong, mister!” ha ha. I finally just put my name and social etc. and…..it worked. Try it – you’ll feel so relieved you didn’t have to go there or use the phone prompt, yawn! ps: wonder what they do with all that money?? Now that’s a daydream, lol >:) I’d agree with Ben, the site is… just like the State Bureaucracy itself: a big convoluted elephantic monstrosity, flailing about itself like a sperm whale in heat, ha ha! It had lots of unnecessary “if not..then” paragraphs. Haven't they heard of a FAQ or HELP link, instead of explaing all the ifs/butts right on that site? Now that would be too simple…>:]

~ That said, I must admit that I was able to complete the transaction in about 5 minutes – that beats going to the DMV office, trying to find a park & stand in line & make nice nice to the grouchy bureaucrats, ha ha.

1 glitch I encountered: after entering my ID # correctly 4 times, it kept rejecting it as “wrong, mister!” ha ha. I finally just put my name and social etc. and…..it worked.
Try it – you’ll feel so relieved you didn’t have to go there or use the phone prompt, yawn!
ps: wonder what they do with all that money?? Now that’s a daydream, lol >:)

]]> By: MCA http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-4817 MCA Wed, 07 Mar 2007 15:21:18 +0000 http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-4817 I have spent two days trying to figure it out as well as call the local dvm without much success. It is so frustrating yet the payments are expected right away. So has anyone found the actual link? I have spent two days trying to figure it out as well as call the local dvm without much success. It is so frustrating yet the payments are expected right away. So has anyone found the actual link?

]]> By: K B http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-2912 K B Mon, 12 Feb 2007 17:04:20 +0000 http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-2912 If you give up on the web site and go to the DMV office in Saratoga County you will find it is closed. It seems that the DMV staffers in up state NY will get both 2/12 and 2/19 off for the presidents' day. Nice deal, eh? If you give up on the web site and go to the DMV office in Saratoga County you will find it is closed. It seems that the DMV staffers in up state NY will get both 2/12 and 2/19 off for the presidents' day. Nice deal, eh?

]]> By: Ben http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-2122 Ben Fri, 02 Feb 2007 20:44:40 +0000 http://www.getintothis.com/blog/2007/02/01/navigating-the-nys-dmv-site-trying-to-locate-the-credit-card-payment-page/#comment-2122 Yes there site is horrible, needs a usability makeover :) Wish the state would provide a bigger budget for development! Yes there site is horrible, needs a usability makeover :) Wish the state would provide a bigger budget for development!

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